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CustomerCentral ACH Transfers
CustomerCentral's ACH Transfers module enables your customers to easily transfer funds between accounts at different institutions.

Key advantages

Provides you with a brandable Web interface, a transfers data warehouse, a risk management module, a reporting and reconciliation module, and an ACH Payments file generation engine.


Designed to run within your institution's own data center, and use the existing ACH infrastructure, such as PEP+, to manage the ACH process, giving you complete control over the entire ACH Transfer process.
Benefits to your customers

Control: Your customers are able to set up inter-bank transfers when and how often they want, providing greater flexibility.
Cost savings: Offers your customers an inexpensive alternative to wire transfers.
Benefits to Financial Service Providers

Revenue generation: Some institutions charge up to $1.50 per outbound transfer.
Asset growth: Attract high net-worth customers who have demanding funds transfer needs.
Lower cost: ACH Transfers is a lower-cost alternative to wires and paper checks. In addition, the module encourages your customers to go online, by offering a valuable and easy-to-use transfers service.
Customer insights: Learn more about your customers' investment and spending behaviors at other institutions.
Added benefits of using other CustomerCentral modules

Coupled with CustomerCentral Account View, the user's portfolio becomes consolidated and seamless, as they can view and move money freely between their accounts, regardless of the institution.

Combined with CustomerCentral Risk Reducer, you're able to turn a prospect into a customer with an open and funded account in 15 minutes. We're confident initial account funding via ACH will become your preferred funding method.
Detailed information

CustomerCentral ACH Transfers offers advanced capabilities, including:

Same-day settlement for "on us" debits with links to many core processing systems.
Flexible use options permitting the institution to enhance existing third-party or in-house transfer services by integrating selected components, such as user identity and/or account ownership verification.
Integration of Thomson Financial Publishing's EPICWare(TM) and RTN files to increase the accuracy of ACH routing, thereby lowering returns.
Easy integration into the institution's Internet application using CustomerCentral JSP pages or the CustomerCentral XML API.
User group/segmentation support for limits, velocity, and float.
Service bureau support.
Key CSR and administrator reporting features and functions:
Trace number reconciliation.
Configurable ACH.
End-user activity by date range or discrete download, including errors.
Modifiable logging level by user, partner (for multi-bank implementations), aggregate, connector or system-wide.
Ability to reset the download token for a specific user.
Billing report.
Extensive and configurable logging and reporting.
Built on the CustomerCentral Enterprise server, which provides key infrastructure for the application, including:
Hardware Security Module (HSM) for FIPS 140 level 3 encryption support, the same as ATM PINs.
Flexible integration methods, including an XML interface or JSP pages, with every page being an entry point into the application.
Consolidated administrative interface with extensive logging and reporting.
An optional and extensive data warehouse as a stand-in data source or middleware.
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